We're Here
to Help
Whether you need help with a tire purchase, have questions about your order, or want to become a dealer — our team is ready to assist.
Our Locations
Visit us at one of our two locations — retail or wholesale.
Pickering Service Centre
1735 Bayly St Unit 15, Pickering, ON L1W 3G7
Call +1 (877) 925-7717Scarborough Distribution Centre
1275 Morningside Ave, Unit# 29-31, Scarborough, ON M1B 3V9
Call +1 (365) 254-0172Frequently Asked Questions
Quick answers to the most common questions.
How do I become a dealer?
Visit our Dealer Program page and complete the application form. You'll receive a response within 1-2 business days.
How long does shipping take?
Retail orders typically arrive within 2-5 business days. Dealer orders placed before noon ship the same day from our Scarborough warehouse.
Can I pick up my order?
Yes — dealers can pick up orders from our Scarborough warehouse during business hours. Retail customers can pick up from our Pickering location.
What brands do you carry?
We carry all major brands including Michelin, Bridgestone, Goodyear, Continental, Pirelli, and more. Dealers also get access to 14 exclusive brands.
How do I track my order?
You'll receive a tracking number via email when your order ships. If you have questions, contact us at info@vertextires.ca.
Send Us a Message
We'll get back to you within 1-2 business days.